Do you have a physical location?

    Yes, we are located at 200 N. Market Street, Elysburg, PA 17824

What are your shipping policies?

    We ship through the USPS, both Priority and First Class and UPS. On larger pieces or bulky items, an additional handling fee may be charged in addition to shipping. Once your order is placed, we strive to ship within 3 days unless it is a custom order or during holiday times.

How do I place a Special/Custom Order?

Once your order is placed, we will contact you through email regarding the details of your order. This may include, colors of paint or fabric and questions about custom sign design. 

If you are ordering a Personalized sign, once the stencil design is finalized and you agree to the stencil, we consider this order ready to complete. If you change your mind after this point, a $5 redesign fee may apply. 

What is your Return Policy?

If for some reason you are not pleased with your NON CUSTOM purchase, we will credit you the purchase price of the item (not shipping) when we receive it in the condition sold within 14 days. Return shipping charges are the expense of the customer. Should the item return in damaged condition, the refund is forfeited. You will then have to file a claim with the shipper.

Regarding Personalized signs, we will refund one half of the purchase price once it is returned to us within 14 days. I DO NOT refund my creative time to design your stencil. 

If your product is damaged, we will offer a refund or replacement product. We may need the item back and will send a pre paid return label. 

What are your business hours?

We are open Thursday and Friday, 10am to 5pm and Saturday, 10am to 4pm OR "by chance" or Appointment. If you are planning a visit, it is best to call to make sure we are open. Holiday hours will vary.

I sent an email and didn't receive a reply?

If it is a Sunday, we set this day aside for faith and family. We will get in touch with you Monday. 

What is you policy regarding Classes?

If WE cancel or reschedule the Class, a refund or class credit will be given.

If YOU cannot attend the Class and inform us before the day of the class, a class or store credit will be given. Sorry NO REFUNDS.

If YOU do not show up for the Class, you will receive the project kit only.